California delivery

Cannabis delivery management software in California

California cannabis delivery operates under a mix of state and local rules. GreenRoute helps California dispensaries dispatch drivers, verify customer age, and maintain the chain-of-custody records regulators expect.

California delivery compliance checklist

Geofencing, age verification, and delivery log requirements for California deliveries — review below or download the PDF for your team.

Geofencing & service area

  • Define licensed service-area boundaries in GreenRoute before dispatching runs.
  • Block order assignment when the delivery address falls outside an approved zone.
  • Log GPS breadcrumbs for the full duration of every active run.
  • Restrict deliveries to jurisdictions where your license permits service.
  • Enforce the per-run product value cap carried in the vehicle.

Age & identity verification

  • Verify adult-use customers are 21+ before the first order is accepted.
  • Verify medical patients are 18+ with a valid, unexpired credential.
  • Re-check a government-issued ID at the door and record the result at handoff.
  • Refuse and log the handoff when the ID is expired, mismatched, or unavailable.
  • Match medicinal recommendations to the ordering customer before dispatch.

Delivery logs & recordkeeping

  • Generate an itemized manifest per run tied to the driver and vehicle.
  • Capture timestamped checkpoints for departure, arrival, handoff, and return.
  • Store signature and photo proof of delivery in private, access-controlled storage.
  • Record failed or refused deliveries with a reason code and returned inventory.
  • Retain records in an audit-ready format for Department of Cannabis Control (DCC) review.
  • Reconcile delivered, returned, and restocked product with track-and-trace after each run.

California delivery rules GreenRoute enforces

GreenRoute is built around the requirements Department of Cannabis Control (DCC) sets for licensed dispensary deliveries.

  • Adult-use customers must be 21+; medicinal customers 18+ with valid recommendation.
  • Deliveries are limited to the local jurisdiction and recorded in the state track-and-trace system.
  • Purchase limits are enforced per customer, per day, by product category.
  • Drivers must verify ID and collect proof of delivery before completing a handoff.
Adult-use age: 21+Medical age: 18+Agency: Department of Cannabis Control (DCC)

What GreenRoute does for California dispensaries

Fleet dispatching

Assign drivers to runs based on their verification status, location, and current load, or let drivers claim queued requests from the driver app.

Route and stop sequencing

Group nearby orders and order the stops so drivers spend less time backtracking and more time completing deliveries.

Real-time tracking

Live driver location and checkpoint updates flow to the dashboard and the customer's order page, so ETAs stay accurate.

Operational visibility

Track deliveries per driver, time to handoff, and failed or returned deliveries so you can staff shifts against real demand.

Run compliant deliveries in California

Set up your storefront, invite your drivers, and dispatch your firstCalifornia run today.